Social media has offered an outlet for patients and consumers who want to provide feedback to a professional service. Unfortunately, it’s often only those individuals with the most negative feedback to share that go out of their way to do so.

Those satisfied or mildly displeased with their experiences may not feel invested enough to speak up. The connections made through social media can help your medical practice learn more about the satisfaction of your patients by opening the lines of communication and curbing this phenomenon.

Read more: http://www.mednet-tech.com/newsletter/internet-marketing/using-social-media-to-gather-patient-feedback

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