Communicating with persons and their families about serious illness and complex health care decisions is a skill that requires training and practice just like any other medical procedure, according to Diane Meier, director of the Center to Advance Palliative Care. – See more at: http://www.jhartfound.org/blog/tools-you-can-use-ten-step-for-communicating-with-patients-about-serious-illness-from-the-center-to-advance-palliative-care-video/#sthash.deJZUJlk.dpuf

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