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Patient Engagement Via PHR

Lori Posk, M.D. is helping to lead a noteworthy—and very broad—PHR initiative at Cleveland Clinic

Lori Posk, M.D. is a practicing internal medicine physician and the medical director of MyChart, the personal patient portal at the Cleveland Clinic, the integrated health system in northern Ohio that encompasses 10 owned hospitals and one affiliate hospital, with 4,450 beds, more than 75 outpatient locations, and more than 3,000 physicians and scientists, and which serves 5.1 million patients a year.

Posk, who was a full-time practicing internist, in May 2012 became medical director of MyChart, which uses the MyChart personal health record (PHR) capabilities of the core electronic health record (EHR) solution from the Verona, Wis.-based Epic Systems Corporation.

Beginning embryonically in 2002, and more robustly since 2005, leaders at Cleveland Clinic have been enabling multiple capabilities for patient-provider and provider-patient communications and patient engagement, crescendoing up to the automated release of most ambulatory care physician notes to the MyChart solution late in 2013.

Posk, who works with a team of eight people, including system analysts and clinical analysts, managing MyChart on a daily basis, also interacts regularly with a multidisciplinary oversight committee called the MyChart Physician Advisory Group, which provides ongoing advisement for the initiative, and which has functioned both as a sounding board and a bridge to physicians and other clinicians and healthcare professionals across the very large Cleveland Clinic organization, to provide input and feedback for ongoing development.

Posk is speaking about Cleveland Clinic’s initiative at the upcoming Health IT Summit to be held January 21-22 in San Diego, sponsored by the Institute for Health Technology Transformation (iHT2). The Institute became a part of Vendome Group, LLC, Healthcare Informatics’ parent company, in December 2013. Posk spoke recently with HCI Editor-in-Chief Mark Hagland about the MyChart initiative and Cleveland Clinic and its implications for patient engagement and other areas in healthcare. Below are excerpts from that interview.

Read more: http://www.healthcare-informatics.com/article/patient-engagement-phr-cleveland-clinic-s-bold-initiative

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